Hi there, I'm
Alexandria Hancock.
I'm a software-focused Product Manager adept at balancing strategic vision with near-term execution. I'm skilled at collaborating across engineering, design, and product teams to translate complex requirements into customer-driven solutions. I have experience in leading agile ceremonies, managing roadmaps, and integrating third-party platforms to unlock long-term business value; leveraging data-driven decision-making, strong technical expertise, and stakeholder alignment to ensure product health, adoption, and success.
Work Experience
REAL ESTATE BROKER ADMIN - LOTUS BLOSSOM HOLDINGS LLC - BETTER HOMES AND GARDENS REAL ESTATE
Fayetteville, AR | June 2025 - Current
- Owned end-to-end coordination of over 300 concurrent transactions, managing timelines, dependencies, and stakeholder communication to ensure aligned priorities, resolved blockers, on-time closings, and regulatory compliance.
- Built and maintained standardized workflows, documentation, and tracking systems to improve visibility into deadlines, reduce errors by 7%, and increase operational efficiency across listings and transactions while keeping clear project status updates.
- Acted as the central point of contact across cross-functional stakeholders (clients, agents, lenders, inspectors, title companies) to schedule appointments and facilitate communication with all parties involved.
PRODUCT MANAGER/SOFTWARE ENGINEER - MUDFLAP INC.
Palo Alto, CA | May 2022 - June 2025
- Led a cross-functional team of 6 engineers, inspiring strong execution through clarity, empathy, and fostering a high-trust environment to enable quality ownership and delivery.
- Built dashboards to track feature adoption, product health, and performance metrics, using insights to inform roadmap prioritization and iteration planning, leading to an average increase of 2-3% for fuel code creations from newly planned features.
- Managed sprint planning, backlog grooming, and daily standups, helping the team balance near-term delivery with long-term scalability, and decreasing the backlogged PR count by over 30%.
- Shipped and maintained multiple credit product systems using Ruby/Ruby on Rails, hosted on AWS, supporting over 500,000 end users; collaborated with product owners to prioritize features that directly improved adoption by over 20,000 first-time card swipes.
- Designed and iterated onboarding flows and secure document upload systems to reduce the average onboarding time by 40% by balancing technical implementation with regulatory compliance and customer experience requirements.
SOFTWARE ENGINEER TEAM LEAD - THE RESERVE TRUST
Denver, CO | June 2021 - May 2022
- Guided roadmap discussions, translating needs into technical requirements and PRDs, ensuring they were properly represented in sprint backlogs for a team of 8 engineers.
- Proposed and ran multiple A/B tests to measure statistical significance of a new B2B payment platform that onboarded more than 5,000 businesses.
- Facilitated cross-functional communication between engineering, product, design, and business stakeholders, and ran regular demos to collect new requirements. This reduced planning time by 25%, with iterative building increasing productivity by almost 45%.
- Maintained coordinated program increments, enabling predictable and high-quality product releases that boosted go-to-market times by 15%.
GRADUATE TA FOR KNW1300 - SMU LYLE SCHOOL OF ENGINEERING
Dallas, TX | August 2018 - June 2021
- Mentored teams of 5-7 multi-disciplined engineering students through a semester long design challenge centered around autonomous robotics.
- Conducted review sessions and provided one-on-one tutoring to enhance student learning outcomes.
- Collaborated with faculty to develop and improve course materials and assessments.
RESEARCH ASSISTANT FOR WIRELESS DRONE COMMUNICATIONS - SMU LYLE SCHOOL OF ENGINEERING
Taos, NM | May 2018 - August 2018
- Performed a series of experiments to research the signal strength based on antenna orientation in a SIMO drone setup.
- Began researching the validity of channel reciprocity in drone communication systems.
PAINTING INSTRUCTOR - PAINTING WITH A TWIST
Dallas, TX | October 2017 - March 2020
- Developed and delivered engaging painting lessons to students of all ages.
- Created a positive and encouraging environment for artistic expression.
Education
Southern Methodist University, Bobby B. Lyle School of Engineering
Dallas, TX | August 2016 - May 2021
- Masters of Science in Computer Science, Software Concentration - May 2021
- Bachelors of Science in Electrical Engineering - May 2020
- Bachelors of Science in Mathematics - May 2020
Udemy - Various Online Courses
Online
- Product Management: Building Great Products
- Full-Stack Web Development Bootcamp - Dr. Angela Yu
Coursera - Various Online Courses
Online
- AI for Management and Management Support [Certificate]
- AI Prompt Engineering - IBM [Certificate]
- Intro to Generative AI - IBM [Certificate]
- Generative AI for Product Managers Specialization - IBM
Skills
Languages
Ruby
Java
C++
Go Lang
Python
JavaScript
HTML & CSS
SQL
Dev Tools and Frameworks
Ruby on Rails
Spring Boot & Bootstrap
React, Vue.js
Tailwind CSS
PostgreSQL & NoSQL
DJango
Postman
AWS
CRMs, Marketing, & Org Tools
Atlassian (Jira, Confluence)
Linear
Trello
Salesforce
HubSpot
Zendesk
Braze
Amplitude
Notion
Design Tools
Figma
Canva
Adobe Creative Suite (Illustrator, Lightroom, Photoshop, XD)
FigJam
Sketch
Procreate
Miscellaneous
Painting (Acrylic, Gouache) & Inking
Magic: The Gathering, D&D, Tabletop RPGs
Motorcycling
Sewing & Crocheting
Beginner Horticulture